Yesterday, for the sixth time in the past year, a refrigerator repairman tried, and failed, to fix my ice dispenser. Four different repair guys from the company that manufactured the fridge have had a go at it. They diagnose the problem. They order parts. They install the parts. The ice dispenser does not dispense ice. I’m thinking of changing its name from “ice dispenser” to “the thing that gives me false hope of ice.”
Today I saw in the news that scientists have discovered chimps in the jungle making spears to hunt. That’s right – chimps are making tools and successfully using them. THOSE FRICKIN’ CHIMPS ARE CLOSING THE GAP!
I hate to say bad things about my own species, but I’m sure those tool-using chimps are fully qualified to visit my home six times and not repair my ice dispenser. And none of those chimps would suggest that I buy an extended warranty. That’s a big plus for the chimps.
[Continue reading at the The Dilbert Blog]
Gotta fear those chimps, and love Scott Adams. But having been a victim of bad tech support before I have to feel sorry for Scott. At least he probably has enough weight to force them to fix his freaking ice maker (sooner or later) screw the warranty. How is it that chimps can learn how to successfully use tools, but it seems so many people fail?
